STORE POLICY

These Conditions apply to Use of this Website and are the terms and Conditions on which We will supply any of the Products to You and by proceeding further and/or placing an Order You agree to be bound by the Conditions. If You do not agree to be bound by them, You should leave this Website now.

Please click on the button to mark Your acceptance of these Conditions before placing an Order if You accept them. Please understand that if You refuse to accept these Conditions, You will not be able to Order any Products from the Website.

The terms and Conditions applicable to the purchase of Products offered for sale through this Website shall be mutually exclusive.

When Using the Website, You accept that communication with Us will be mainly electronic. We will contact You by email or provide You with information by posting notices on the Website. For Contractual purposes, You agree to this electronic means of communication and You acknowledge that all Contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect Your statutory rights.

You may obtain further information about Your statutory rights by contacting Your local authority Trading Standards Department or Citizens Advice Bureau.

 

 

Changes  
We may change these Conditions from time to time without notice to You. Changes will apply to any subsequent Orders received. It is Your responsibility to check regularly to see if any changes have been made to these Conditions. We reserve the right to modify or withdraw this Website at any time without liability to You.

 

Questions  
Contact Us if You have any questions relating to these Conditions or Ordering the Products generally by Using the Contact page or emailing us directly - info@thebonebrothbros.co.uk.

 

Your Account  
You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to Your computer and/or email address to prevent unauthorised access to Your account.

 

Description and Availability  

We take all reasonable measures to ensure that details, measurements and descriptions of Products given on this Website are as accurate and complete as possible but there may be variations between these and the Products themselves All Products are subject to availability. In the event Products are unavailable they will be cancelled from Your Order and You will receive a refund.

 

Price  

The cost of Your Order will be the price of the Products Ordered plus the appropriate delivery charge outlined in the “Delivery Services” section below. Please note that all prices on this Website are for on-line purchases only. Due to circumstances beyond Our control prices may have to be altered, including any variations in the rate of sales tax. If this occurs You will be notified and requested to reconfirm Your Order at the altered price. By notifying You, We shall be entitled to cancel any Contract in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

 

Your Status  

By placing an order through our site, you warrant that:

(a) You are legally capable of entering into binding contracts; and

(b) You are at least 18 years old.

Placing an Order  
All Orders are subject to acceptance by Us and are subject to availability. After placing an Order, You will receive an email from Us acknowledging that We have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to Us to buy a Product. All Orders are subject to acceptance by Us and We will confirm such acceptance by sending You an email that confirms that the Product has been despatched (the “Despatch Notice”). The Contract between Us will only be formed when We send You the Despatch Notice.

 

Payment Methods  
There are easy and flexible ways for You to pay for Your Order. We accept:

  • Mastercard and Visa credit cards

  • Maestro, Visa, Solo, Electron and Mastercard debit cards

  • PayPal

You confirm that the card or PayPal account being Used is Yours.

 

General Indemnity  
You agree to indemnify Us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by You or any other liability arising out of Your Use of this Website or out of the Use of this Website by any person Using Your account number and/or password.

 

 

Our Liability  
We warrant to You that any Product purchased from Us through the Website is of satisfactory quality and fit for the purpose for which Products of the kind are commonly supplied and in conformity with the Contract. Our liability for losses You suffer as a result of Us breaching this Contract is strictly limited to the purchase price of the Product You purchased. To the fullest extent possible and except for the warranty set out above, We disclaim any and all warranties of any kind (whether expressed or implied) in relation to the Products. We will not be liable to You in Contract, tort, or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions. Nothing herein shall affect Your statutory rights and You may obtain further information about Your statutory rights by contacting Your local authority Trading Standards Department or Citizens Advice Bureau. Nothing in these Conditions shall limit Our liability for death or personal injury resulting from Our negligence or that of Our servants, agents or employees, for fraud or fraudulent misrepresentation or for any matter for which it would be illegal for Us to exclude, or attempt to exclude Our liability.

 

Language  
The Contract will be concluded in English.

 

Transfer  
We may assign or transfer any of Our rights or obligations under a Contract.

You may not assign or transfer any of Your rights or obligations under this Contract.

 

Waiver  
If We fail, at any time of the Contract, to insist upon performance of any of Your obligations under the Contract, or if We fail to exercise any of the rights or remedies to which We are entitled under this Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by Us of any default shall not constitute a waiver of any subsequent default.

No waiver by Us of any of the terms and Conditions of the Contract shall be effective unless it is expressly stated to be a waiver and is communicated to You in writing.

 

Severability  
If any part of these Conditions is held to be invalid or unenforceable in whole or in part the invalid or unenforceable wording shall be deemed to be omitted, and the rest of the Conditions shall continue to be valid to the fullest extent permitted by law.

 

Entire Agreement  
Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

 

Governing Law  
These Conditions shall be governed by and construed in accordance with English law and You hereby submit to the exclusive jurisdiction of the English courts. Provided that, if You are a consumer with your habitual residence in a country within the EU, nothing in these Conditions will prejudice the rights that You may have under the mandatory provisions of the laws of such country.

 

Privacy Policy

Ahead of the General Data Protection Regulation (EU)(GDPR) law effective from 25th May 2018 our updated Privacy Policy outlines how we Bone Broth Bros gather, store and use your personal data solely within our business.

We do not sell or distribute your information to third parties.

 

Third Parties  

We use some third party applications to monitor site analytics, re-marketing software and for email marketing. These third parties include Google Analytics, Facebook and Campaign Monitor and Royal Mail/UPS/UK Mail. These third parties do not have access to you personal data.

 

Secure Certificate  
We believe buying on-line at soanyapparel.com is as secure as online shopping can be. This is because:

All payment transactions are carried out over an SSL 128-Bit Encrypted secure connection. We do this Using industry standard technology.

The padlock symbol, at the bottom of your browser window confirms this level of encryption. If You click on this, You will see Our VeriSign secure certificate, meaning that Your data is visible only to Privacy Policy  
We are a registered data controller under the EU General Data Protection Regulation 2018. 

 

DATA Collection  

When you place an order via Bone Broth Bros online information is collected directly from you to fulfil your order. Including product information for size and colour, address detail, telephone number and email address. All of this data is kept on a secure server and can only be accessed by Bone Broth Bros administrators. This information is used to dispatch your order via postal service, send you order confirmations and dispatch emails. Occasionally your telephone number will be used if there is an issue with your order and we are unable to contact you via email.

We use third party companies to take payments via our website including PayPal and Stripe (card payments). We don’t store any payment details. Both of these payment options are SSL secure and have encryption technology to protect your details.

Each third party have their own T&C’s regarding how they use your information, we are not responsible for their policies.

 

Opt - out  

You can opt-out of all marketing communication at any point by contacting us -  info@bonebothbros.co.uk. or on the unsubscribe button on every Newsletter email. If you opt-out to marketing communications you will still receive order confirmations and dispatch emails relating to any future order placed with Bone Broth Bros.

Proper Bone Broth